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Hier finden Sie wissenschaftliche Publikationen aus den Fraunhofer-Instituten.

How the service sector is moving from standardisation to increasing complexity

An example from the hotel industry
 
: Hermann, S.

Schmidt, S.L.; Strietska-Ilina, O.; Tessaring, M.; Dworschak, B.:
Identifying skill needs for the future : From research to policy and practice
Luxembourg: Office for Official Publications of the European Communities, 2004 (Cedefop reference series 52)
ISBN: 92-896-0270-8
pp.149-154
International Conference Early Identification of Skill Needs in Europe <2003, Thessaloniki>
English
Conference Paper
Fraunhofer IAO ()

: http://publica.fraunhofer.de/documents/N-33377.html