Hier finden Sie wissenschaftliche Publikationen aus den Fraunhofer-Instituten.

User participation supported by usability experts

: Oppermann, R.

Preprint urn:nbn:de:0011-n-326922 (39 KByte PDF)
MD5 Fingerprint: 25007c00ddd4c8e3bb4e7f821ad64828
Created on: 19.07.2007

Folstad, A.; Krogstie, J.; Oppermann, R.; Svanaes, D.:
User involvement in e-government projects : Interact 05-workshop
Oslo: SINTEF, 2005
ISBN: 82-14-03807-3
Reportnr.: SINTEF report STF90 A05110
Workshop on User Involvement in e-Government Development Projects <2005, Oslo>
Conference Paper, Electronic Publication
Fraunhofer FIT ()
user participation; usability

The paper describes several means to increase the usability and utility of public services for citizens. User participation and supporting expertise in ergonomics are described as a combined strategy for e-Government developments. Direct user group participation and legal representatives have to be involved. Adaptation and end user development means can be incorporated to extend the user participation beyond the development process towards the whole life cycle of the system.