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Agile new service development in an interdisciplinary context

KIBS as an interface between life sciences and engineering & automation
: Cocca, Sabrina; Franke, Ann-Mareen; Schell, Simone

Toivonen, Marja (Ed.) ; European Association for Research on Services -RESER-:
24th Annual RESER Conference 2014. Services and New Societal Challenges: Innovation for Sustainable Growth and Welfare. Proceedings : September 11-13, 2014, Helsinki, Finland
Espoo: VTT, 2014
ISBN: 978-951-38-7436-0
European Association for Research on Services (RESER Conference) <24, 2014, Helsinki>
Conference Paper
Fraunhofer IAO ()

A case study shows the role of services in a highly interdisciplinary context. The article describes how a new service offering is developed systematically using an agile development approach. Moreover, the knowledge gained for services research from the practical case study in the field of knowledge- intensive business services (KIBS) in an early phase is shown.