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2014
Conference Paper
Titel
The influence of prior on-premise use on the confirmation and perception of infrastructure-specific system quality
Titel Supplements
An empirical study
Abstract
The paper examines the role of prior on-premise enterprise systems use on the confirmation and perception of the infrastructure-specific system quality of cloud enterprise systems. The research model is built on expectation-confirmation theory conceptualizing and interlinking the different elements of system quality which differ strongly between on-premise and cloud solutions. To answer the research question, an empirical study using survey-methodology was conducted. The data was analysed using SmartPLS. Results show that most of the confirmation can be explained through SaaS-specific system quality. In addition, we identified a significant relationship between past experience with on-premise and confirmation.
Author(s)
Language
English
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