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Essential elements of an SME-specific search of trusted cloud services

: Horch, Andrea; Christmann, Constantin; Kett, Holger; Falkner, Jürgen; Weisbecker, Anette


Helfert, M. ; Institute for Systems and Technologies of Information, Control and Communication -INSTICC-, Setubal:
4th International Conference on Cloud Computing and Services Science, CLOSER 2014. Proceedings : Barcelona, Spain, 3 - 5 April, 2014
SciTePress, 2014
ISBN: 978-989-758-019-2
International Conference on Cloud Computing and Services Science (CLOSER) <4, 2014, Barcelona>
Bundesministerium für Wirtschaft und Technologie BMWi
Trusted Cloud; 01MD11041; CLOUDwerker
Trusted Software-as-a-Service im Handwerk: flexibel - integriert - kooperativ
Conference Paper
Fraunhofer IAO ()

Cloud computing holds tremendous potential for small and medium-sized enterprises (SMEs) since it offers technologies which can improve their strategic, technical and economic situation. However, along with the benefits there are also risks which concern legal, technical and economic issues associated with cloud computing, which cause concerns to the SMEs. These concerns can be reduced by improving the transparency of cloud services including the understanding of the technology and knowledge about the service providers, already when searching for the appropriate services. To overcome these concerns and increase the transparency cloud service search systems must assist the user during the search process and provide more details about the cloud services, in particular about the attributes which influence the trust of an SME into a service and its provider. The paper introduces a solution for searching appropriate cloud services by focusing on the essential elements. A unique element in this approach is the automated monitoring and evaluation of the provided attributes of the cloud services.