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Tangible and screen-based interfaces for end-user workflow modeling

: Boden, A.; Dörner, C.; Draxler, S.; Pipek, V.; Stevens, G.; Wulf, V.


IEEE Software 31 (2014), No.4, pp.65-71
ISSN: 0740-7459
ISSN: 1937-4194
Journal Article
Fraunhofer FIT ()

Bridging the gap between business needs and IT solutions is a major challenge in service-oriented computing, and recent research emphasizes the importance of including end users in service-based application development. An analysis of two different approaches - tangible and screen-based versions of tools - demonstrates how users can participate in the development of technical workflow models based on their perception of business processes.