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2014
Journal Article
Titel
Tangible and screen-based interfaces for end-user workflow modeling
Abstract
Bridging the gap between business needs and IT solutions is a major challenge in service-oriented computing, and recent research emphasizes the importance of including end users in service-based application development. An analysis of two different approaches - tangible and screen-based versions of tools - demonstrates how users can participate in the development of technical workflow models based on their perception of business processes.