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A Framework for Integrated Tool Support within Measurement Programs

: Differding, C.; Hamann, D.; Kempkens, R.

SPI 2000. The European Conference on Software Process Improvement. Proceedings : Meeting the Integration Challenge
Gothenburg, 2000
European Conference on Software Process Improvement (SPI) <2000, Gothenburg>
Conference Paper
Fraunhofer IESE ()
software process improvement; goal question metric measurement; goal-oriented measurement; tool support; data analysis

Any Software Process Improvement (SPI) initiative that wants to demonstrate its improvements requires measurement. Different abstraction levels and viewpoints on the models and data that are used in a measurement program are necessary, because different people performing different roles need optimal support for their point of view. An important observation is the fact that models and plans naturally evolve during the course of a measurement program. They are typically reused when rolling out or in follow-up projects, causing additional effort for change management. We present a framework in this paper, which identifies the main activities needed for measurement and the products forming their interfaces. Based on practical experience, we identified activity-specific requirements for the input products and characterized the output products to specify the interfaces. We applied our framework within several industrial projects gaining practical experience.