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In-situ everywhere: A qualitative feedback infrastructure for cross platform home-IT

: Heß, J.; Wan, L.; Ley, B.; Wulf, V.


Association for Computing Machinery -ACM-:
EuroiTV '12, Proceedings of the 10th European Conference on Interactive TV and Video : Berlin, Germany, July 04 - 06, 2012
New York: ACM, 2012
ISBN: 978-1-4503-1107-6
European Interactive TV Conference (EuroITV) <10, 2012, Berlin>
Conference Paper
Fraunhofer FIT ()

The domestic appliance landscape is becoming increasingly interconnected with different options to consume rich media, e.g. on TV, PC or Mobile with manifold options for additional services. From a participatory design oriented perspective, involving users into the design of new applications related to video and TV is a topic with growing importance. However, current options to provide feedback at use-time are limited to a standardized form, e.g. in traditional usability tests. In order to open the design space for long-term and more creative in-situ feedback, we will address this topic by a concept of a cross platform infrastructure that enables users to provide feedback on different devices in the context of the usage. This concept enables users to co-develop and improve a system over time in a continuous manner. Crossing the boundaries of various platforms, feedback can be enriched in a very comfortable way, e.g. by annotating a screenshot of the television screen with the smartphone.