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Integrating needs assessment within next generation e-learning systems

Lessons learnt from a case study
 
: Haan, D. de; Waterson, P.; Trapp, S.; Pfahl, D.

:

Nicholson, P. ; International Federation for Information Processing -IFIP-, Working Group 3.3 Research on Education Applications of Information Technologies:
E-train practices for professional organizations : IFIP TC3/WG3.3 Fifth Working Conference on eTRAIN Practices for Professional Organizations (eTRAIN 2003), July 7-11, 2003, Pori, Finland
Dordrecht: Kluwer Academic Publishers, 2005 (International Federation for Information Processing 167)
ISBN: 1-402-07756-4
ISBN: 0-387-23572-8
pp.113-120
Working Conference on eTRAIN Practices for Professional Organizations <5, 2003, Pori>
English
Conference Paper
Fraunhofer IESE ()
industry training; Self-Assessment; software engineering

Abstract
In this paper we outline a method for systematically addressing needs assessment (QUALISEM-PEOPLE), alongside a case study of its use within a medium sized, German company. The method was designed in order to provide guidance in analysing skill and role competences, particularly when e-learning sys-tems are being considered for training purposes. The method proved to be suc-cessful within the company and helped to profile actual and target qualification needs, as well as employee preferences. In addition, there were also a number of overall lessons that could be learnt from the case study. These mainly relate to the need to integrate needs assessment within the broader context of Human Resource Management (HRM) systems, as well as the importance of employee participation within the process. We end the paper with a discussion of possible extensions to our work as well as outstanding challenges within the area.

: http://publica.fraunhofer.de/documents/N-26433.html