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Is it worthwhile to model users of a tool in support of SE technology selection?

: Jedlitschka, A.; Weibelzahl, S.; Ayari, B.

Fulltext urn:nbn:de:0011-n-258891 (247 KByte PDF)
MD5 Fingerprint: 46f1141ec9d165feb739fa9ee9e15f22
Created on: 16.12.2004

Kaiserslautern, 2004, VII, 16 pp. : Ill., Lit.
IESE-Report, 085.04/E
Reportnr.: 085.04/E
Report, Electronic Publication
Fraunhofer IESE ()
User Modeling; pilot study; decision support; requirement; grounded theory

Decision support in software engineering is an emerging field. The need to select the best method, technique or tool in a given business context is becoming more and more important in an increasingly competitive world where time-tomarket, budget constraints, and the achievement of functionality and quality goals are becoming crucial for achieving a company's business goals. This paper presents ongoing research towards the development of a decision support system that aims at improving software engineering technology selection by software managers. To evaluate if it is worthwhile to invest into a user modeling approach for that specific system, we conducted a pilot study amongst research managers regarding their presentation preferences. Our main finding is, that the target user group is in doubt whether they would benefit from a user modeling approach. Moreover, we were not able to demonstrate significant differences in the information need for different roles.