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Is it worthwhile to model users of a tool in support of SE technology selection?

: Jedlitschka, A.; Weibelzahl, S.; Ayari, B.

Abecker, A.; Bickel, S.; Brefeld, U.; Drost, I.; Henze, N.; Herden, O.; Minor, M.; Scheffer, T.; Stojanovic, L.; Weibelzahl, S. ; Gesellschaft für Informatik -GI-, Bonn:
LWA 2004, Lernen - Wissensentdeckung - Adaptivität. Workshopwoche der GI-Fachgruppen/Arbeitskreise : Workshop der GI-Fachgruppe "Adaptivität und Benutzermodellierung in Interaktiven Softwaresystemen" (ABIS) - Proceedings. Workshop des GI-Arbeitskreises "Knowledge Discovery" (AKKD). Workshop der GI-Fachgruppe "Maschinelles Lernen" (FGML). Workshop der GI-Fachgruppe "Wissens- und erfahrungsmanagement" (FGWM)
Berlin, 2004
pp.36-41 : Ill., Lit.
Workshop "Adaptivität und Benutzermodellierung in Interaktiven Softwaresystemen" (ABIS) <2004, Berlin>
Workshop "Knowledge Discovery" (AKKD) <2004, Berlin>
Gesellschaft für Informatik, Fachgruppe Maschinelles Lernen (Workshop FGML) <2004, Berlin>
Gesellschaft für Informatik, Fachgruppe Wissens- und Erfahrungsmanagement (Workshop) <2004, Berlin>
Conference Paper
Fraunhofer IESE ()
User Modeling; pilot study; decision support; requirement; grounded theory

Decision support in software engineering is an emerging field. The need to select the best method, technique or tool in a given business context is becoming more and more important in an increasingly competitive world where time-to-market, budget constraints, and the achievement of functionality and quality goals are becoming crucial for achieving a company's business goals. This paper presents ongoing research towards the development of a decision support system that aims at improving software engineering technology selection by software managers. To evaluate if it is worthwhile to invest into a user modeling approach for that specific system, we conducted a pilot study amongst research managers regarding their presentation preferences. Our main finding is, that the target user group is in doubt whether they would benefit from a user modeling approach. Moreover, we were not able to demonstrate significant differences in the information need for different roles.