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Indicator-based method for increasing IT efficiency

 
: Bauernhansl, Thomas; Braun, Anja-Tatjana; Dürr, Peter; Grossmann, Frank

Ilie-Zudor, Elisabeth (Ed.); Bauernhansl, Thomas (Scientific Committee); Palm, Daniel (Scientific Committee); Sihn, Wilfried (Scientific Committee); Westkämper, Engelbert (Scientific Committee):
MITIP 2012, 14th International Conference on Modern Information Technology in the Innovation Processes of the Industrial Enterprises : October 24-26, 2012, Budapest, Hungary
Budapest, 2012
ISBN: 978-963-311-373-8
pp.326-336
International Conference on Modern Information Technology in the Innovation Processes of the Industrial Enterprises (MITIP) <14, 2012, Budapest>
English
Conference Paper
Fraunhofer IPA ()
efficiency; Effizienzbewertung; Kleine und mittlere Unternehmen KMU; Small and Medium Sized Enterprises (SME); Information and Communication Technologies (ICT); IT; Leistungsmessung

Abstract
The growth strategy "Europe 2020" set out by the European Commission primarily builds on smart, sustainable and inclusive growth for the European economy. One goal is the efficient use of information and communication technology (ICT). To be able to increase IT efficiency, it is absolutely necessary to identify the potential for optimization and to take the right actions for IT efficiency improvement. In practice, a standardized approach is missing to improve IT efficiency. The present paper introduces a scientific approach which addresses SMEs (small and medium enterprises) and puts them in a position to develop actions for improving IT efficiency using a standardized method based on indicators.

: http://publica.fraunhofer.de/documents/N-223136.html