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Supply chain execution supported by logistics IT services

: Yüzgülec, Gökhan; Groß, Sven; Ciprina, Arnd; Zajac, Markus; Langanke, Dietmar


Clausen, Uwe (Ed.); Ten Hompel, Michael (Ed.); Klumpp, Matthias (Ed.):
Efficiency and logistics
Berlin: Springer, 2013 (Lecture Notes in Logistics)
ISBN: 978-3-642-32837-4 (Print)
ISBN: 978-3-642-32838-1 (Online)
ISBN: 3-642-32837-7
Book Article
Fraunhofer IML ()
supply chain execution; Order management; IT services; logistic assistance system; premium service; decision support system; RFID; sensors

The ever increasing dynamic nature of logistic networks has strengthened the demand for versatile IT systems that can be adapted to constantly changing environments. The planning and control systems currently in the market are usually very rigid and time consuming to customize. This paper presents how customizable IT services for the capture and near real-time order management of logistics processes are identified and developed. Using the Plug & Control Center, services can be run on a cloud platform making it possible especially for small and medium-sized enterprises to have access to these service-oriented services. The development, IT implementation, and validation of the Plug & Control Center are within the scope of the joint project Supply Chain Execution of the EffizienzCluster LogistikRuhr, which includes two use cases from the furniture industry.