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2012
Conference Paper
Titel
Defining service-based business models in manufacturing: A property rights perspective
Abstract
The trend of selling use instead of products is challenging traditional business logic in manufacturing. Instead of transferring the 'burden' of ownership, manufacturers stay responsible for the performance of their product. This dissolution of ownership between provider and customer affects the traditional operational design principles assuming a unitary nature of the firm and its assets. Reconsidering ownership as a bundle of property rights, this paper examines different service-based business models and their implications for operations management (OM), reasoned under a property rights perspective. The empirical foundation for the analysis is built on three case studies conducted in the machine tool building sector.