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A framework for developing green services

: Lamberth, Sabrina; Ganz, Walter

Tachiciu, Laurentiu (Ed.) ; European Association for Research on Services -RESER-:
Services and Local Development. Local and Global Challenges : The 22nd RESER International Conference; Bucharest, 20-22 September 2012; Conference Programme, Abstracts and Proceedings]
Bucuresti: Editura ASE, 2012
ISBN: 978-606-505-566-7 (Abstractband)
ISBN: 978-606-505-565-0 (CD-ROM)
20 pp.
European Association for Research on Services (International RESER Conference) <22, 2012, Bucharest>
Conference Paper
Fraunhofer IAO ()

Service innovation and the integration of sustainability in economics represent two important research fields. Green services are a relatively new service type combining both these fields. The potential seen in such ecologically sustainable services is high, while a comprehensive approach for developing this service type is still missing. Within this work, a framework for developing green services systematically is introduced, considering specific characteristics that are connected to ecological sustainability.