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Sociotechnical design of work systems

: Waterson, P.

urn:nbn:de:0011-n-211766 (456 KByte PDF)
MD5 Fingerprint: 60fef9b5c076139cb0aae7ed24e806f5
Created on: 20.05.2004

Kaiserslautern, 2003, VII, 37 pp. : Ill., Lit.
IESE-Report, 059.03/E
Report, Electronic Publication
Fraunhofer IESE ()

Table of Contents:
Sociotechnical systems theory: Background history, STS constructs and components, Principles of sociotechnical design

Tools and methods for STS design and analysis: Overview, Methods used to analyse and plan STS design of work systems, Soft systems methodology, Scenario-based methods and tools, Tracer studies, Methods used to evaluate STS (re-)design of work systems, Checklists and decision criteria, Other methods

An integrated STS method for the design of work systems: Background, Description of the method and a worked example of its use, Stage A - Formation of overall view of the system, Stage C - Between humans and machines, Stage D - Between humans

Future challenges for STS and further reading