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Tutorial: Business IT alignment using the GQM+strategies® approach

: Heidrich, J.; Kowalczyk, M.


Dieste, Oscar (Ed.); Jedlitschka, Andreas (Ed.); Juristo, Natalia (Ed.):
Product-focused software process improvement. 13th International Conference, PROFES 2012 : Madrid, Spain, June 13-15, 2012. Proceedings
Berlin: Springer, 2012 (Lecture Notes in Computer Science 7343)
ISBN: 978-3-642-31062-1
ISBN: 978-3-642-31063-8
ISBN: 3-642-31062-1
ISSN: 0302-9743
DOI: 10.1007/978-3-642-31063-8
International Conference on Product-Focused Software Process Improvement (PROFES) <13, 2012, Madrid>
Conference Paper
Fraunhofer IESE ()
goal-oriented measurement; decision making; business IT alignment; GQM+Strategies

Most of today's products and services are software-based. Organizations that develop software want to maintain and improve their competitiveness by controlling software-related risks. To do this, they need to align their business goals with software development strategies and translate them into quantitative project management. There is also an increasing need to justify cost and resources for software and system development and other IT services by demonstrating their impact on an organization's higher-level goals. For both, linking business goals and software-related efforts in an organization is necessary. However, this is a challenging task, and there is a lack of methods addressing this gap.