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2003
Conference Paper
Titel
Identification of web usability problems and interaction patterns with the RealEYES-iAnalyzer
Abstract
The focus of our paper is on managing and representing the huge amount of performance data coming from quantitative usability studies which are considered an important source needed to specify usability problems. The developed RealEYES-iAnalyzer is a tool which supports the evaluator of an interactive system by automatic data-processing and provides an expressive and effective data-playback. We carried out an empirical study with 36 test participants using the RealEYES-iAnalyzer during a web-browsing session. The measurement results show different patterns of mouse-/gaze behaviour and allowed us to draw hypotheses about the phenomenology of interaction problems.