Fraunhofer-Gesellschaft

Publica

Hier finden Sie wissenschaftliche Publikationen aus den Fraunhofer-Instituten.

Performance Management

 
: Krause, O.; Mertins, K.

Mertins, K.; Krause, O.; Schallock, B. ; International Federation for Information Processing -IFIP-, Working Group 5.7 Production Management Systems; Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik -IPK-, Berlin:
Global Production Management. IFIP WG5.7 International Conference on Advances in Production Management Systems
Boston: Kluwer Academic Publishers, 1999
ISBN: 0-7923-8605-1
pp.243-251
International Conference on Advances in Production Management Systems (APMS) <7, 1999, Berlin>
English
Conference Paper
Fraunhofer IPK ()
management information logistics; knowledge management; decision support; performance measurement; performance management system; balanced scorecard; EFQM; Benchmarking; management information system; executive information system; Data Warehouse

Abstract
Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.

: http://publica.fraunhofer.de/documents/N-1912.html