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RESER 2011. Productivity of Services Next Gen - Beyond Output/Input. Conference Proceedings. CD-ROM

September 8th-9th, 2011, Hamburg
: Ganz, W.; Kicherer, F.; Schletz, A.
: Fraunhofer-Institut für Arbeitswirtschaft und Organisation -IAO-, Stuttgart


Stuttgart: Fraunhofer Verlag, 2011
European Association for Research on Services (RESER Conference) <21, 2011, Hamburg>
ISBN: 3-8396-0298-X
ISBN: 978-3-8396-0298-0
Conference Proceedings
Fraunhofer IAO ()
Forschung; Wirtschaft; Verband; Politik; Verwaltung; Angewandte Forschung; applied research

"Productivity of Services Next Gen - Beyond Output/Input" has been the theme for the RESER 2011 conference. Researchers from different disciplines and countries have contributed their latest findings to the conference. This CD provides the full papers of the accepted contributions. Over 100 scientific as well as business case contributions are part of this publication. Also keynote presentations from science and company speakers are enclosed.