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Making software engineering competence development sustained through systematic experience management

: Althoff, K.-D.; Pfahl, D.

Aurum, A.:
Managing Software Engineering Knowledge
Berlin: Springer, 2003
ISBN: 3-540-00370-3
pp.269-294 : Ill., Lit.
Book Article
Fraunhofer IESE ()
CORONET; DISER; E-Learning; experience factory; experience management; knowledge management

Applying systematic experience management to innovative e-learning approaches provides means for more efficient and effective competence development of software professionals - on-the-job, on-demand, and geographically distributed. Adequately packaged experience provides the starting point for the preparation and design of learning resources, and for efficient reuse. Systematic evaluation during usage helps improve the quality of learning resources and identify best practice use cases which then can be exploited to proactively offer best matching learning resources in a given learning setting. By improving e-learning through integrated experience management, eventually, qualification programs for the software workforce will develop longer lasting effects and thus will be considered more sustained by the responsible management levels. Inspired by an innovative system for collaborative learning in software organizations, CORONET, in this chapter, we extend a state-of-the-art experience factory scenario for learning software organizations suggesting the so-called "3P-Integration" concept, which considers for context modeling not only processes and projects (2P-Integration), but also the involved persons. This chapter is directed at software practitioners who are interested in innovative e-learning and experience management approaches, and researchers who aim at integrating the potentialities of both fields.