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Supporting service benchmarking with the competence card
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2001
Book Article
Titel
Supporting service benchmarking with the competence card
Author(s)
Ganz, W.
Holzschuh, G.
Tombeil, A.-S.
Hauptwerk
Fit for Service. Benchmarking in the Service Economy
Language
English
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Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO