Context framework - an open approach to enhance organisational memory systems with context modelling techniques

Researchers from various fields (among which are Artificial Intelligence, Computer Supported Co-operative Work, Information Retrieval, Software Engineering, and Knowledge Engineering) try to address issues in Organisational Memories (OM). Many of these approaches also identify the meaning of context for information captured inside an OM. Up to now context has not been modelled explicitly as part of an OM. This paper gives an overview of different approaches in OM research and proposes research for recognising, modelling, and retrieving contextual information as part of the OM. The main question behind the presented approach is whether knowledge about the creation or usage context of any piece of information within the organisational memory and knowledge about the current context of any organisational member may be used to effectively enhance the individual's access to organisational information.