Fraunhofer-Gesellschaft

Publica

Hier finden Sie wissenschaftliche Publikationen aus den Fraunhofer-Instituten.
2015Customers can do better! A case study of self-service kiosk technologies at the German federal employment agency
Klier, Julia; Klier, Mathias; Müller, Anna-Luisa; Rauch, Christian
Konferenzbeitrag
2015Self-services - do not leave your customers alone with the technology
Engel, Daniela; Kryzhanivska, Lena; Müller, Anna-Luisa; Rupprecht, Lea
Konferenzbeitrag