Fraunhofer-Gesellschaft

Publica

Hier finden Sie wissenschaftliche Publikationen aus den Fraunhofer-Instituten.
2020Make Your Customers Happy Again. AI and NLP for a Customer Complaint Management Platform
Kintz, Maximilien; Dukino, Claudia; Blohm, Matthias; Hanussek, Marc
Konferenzbeitrag
2019Motivations, Classification and Model Trial of Conversational Agents for Insurance Companies
Kötter, Falko; Blohm, Matthias; Kochanowski, Monika; Götzer, Joscha; Graziotin, Daniel; Wagner, Stefan
Konferenzbeitrag
2019Towards a Privacy Compliant Cloud Architecture for Natural Language Processing Platforms
Blohm, Matthias; Dukino, Claudia; Kintz, Maximilien; Kochanowski, Monika; Kötter, Falko; Renner, Thomas
Konferenzbeitrag